Better Bosses: Changing the way we lead postpandemic workplaces

Before the pandemic, it was reported that 75 percent of Americans viewed their boss as the most stressful aspect of work. The coronavirus put workplaces under even more stress. Research indicates that job satisfaction is the second most important determinant after mental health. What improves employee satisfaction? It turns out bosses are a critical factor. Although the employee-manager relationship was meaningful before, it increased during the COVID-19 crisis, when customizing work routines and maintaining social connections positively impacted workers’ productivity and well-being. Being a good boss isn’t easy. Studies suggest that only 10 percent of people have the innate traits required to lead well. The good news is that skills can be learned. This session will explore emerging research from COVID-19 and practical coaching tips for being a great boss!